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This page is frequently updated with answers to questions we receive, if you do not find the answer to your question here, please feel free to email us with your question at, or call us at 830/598-7729 and leave a message with your name, number and the nature of your question.

Frequently Asked Questions


- How do I schedule my dog or cat to be spayed/neutered at one of your clinics?
First you can check the clinics page to find the dates of up-coming clinics. You can then call us at 830-598-7729 to arrange an appointment or inquire about scheduling.

- How often are you open?
Clinics are typically held on a Tuesday of each month. Shot Clinics are also typically held twice a year in January and June. Click on Clinics to see the schedules.

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- What should I know before the day of the clinic?
It's important that your dog or cat should not have any food or water after 10PM the night before the scheduled surgery. Make sure your dog or cat has had ample opportunity to go to the bathroom before checking in at the clinic.

- What should I have with me when I bring my dog/cat in on clinic day?
Here are some general things you will need:

  • Your dog or cat should be current on his rabies vaccine at the time of surgery. You will need to bring the rabies certificate issued by your vet at the time of vaccination. Tags are not sufficient proof of current rabies vaccination status. If your pet is not current on the vaccine or if you cannot provide the appropriate documents, a rabies vaccination will be given at the time of surgery.
  • For safety reasons, dogs must be on a leash and cats MUST be in a carrier.
  • If you have qualified prior to a clinic day for financial assistance, you must bring documented proof of income.
  • Payment is by cash or check.

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- What can I expect after I bring my dog/cat home after the procedure?
You will be given a page of instructions plus pain medicine for your animal. A few points to keep in mind are:

  • Your pet will seem 'drunk' for several hours after you get him home. This is normal. Keep him quiet and warm and away from children or other animals until the effects of the anesthesia have worn off. Pets recovering from anesthesia (especially cats) may become confused, easily agitated and even aggressive during these few hours.
  • Stomach upset may occur in the hours following surgery, as is common with all forms of anesthesia. Offer your pet water in small amounts as soon as they seem interested and food can be offered later as they recover more fully from the anesthesia.
  • DO NOT GIVE YOUR PET ASPIRIN, TYLENOL, IBUPROFEN OR OTHER PAIN RELIEVERS! You will receive instructions when you pick up your pet on any pain relief medications. Pain relievers intended for humans can be very dangerous and possibly fatal if given to your pets.
  • Do not let your pets climb or get on the furniture until they have healed from the surgery for 5-7 days. Jumping can cause the stitches to come loose and may cause bleeding.
  • Do not allow your pet to get wet and do not bathe him for one week following surgery.
  • Check your pet's incision at least twice daily, and clean by gently dabbing the incision with hydrogen peroxide on a clean cotton ball.
  • Try to keep your pet from licking the incision area. This can cause the incision to open. If your pet continues to lick the area, you may purchase an E-Collar from us, a Veterinarian or a pet supply store.
  • Keep the pink instruction sheet you are given as it contains important information as well as post-surgery instructions.

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- I would like information on volunteering at PetPALS.
If you are interested in volunteering at PetPALS, please email to inquire about volunteering at PetPALS.

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